Refund policy
Every Zoom Tan Apparel piece is printed when you order it.
If something’s wrong
Email us within 30 days of delivery at apparel@zoomtan.com if:
- the print is defective
- the item arrived damaged
- we sent the wrong item or the wrong size from what you ordered
We’ll reprint it or refund you. You shouldn’t have to pay to send a bad order back.
If it was printed and shipped as ordered
These are made for you when you order, so we generally can’t take a correctly printed piece back. That includes a change of mind or a size you ordered that doesn’t fit the way you hoped.
How refunds work
If we approve a refund, it goes back to your original payment method. Banks can take several business days to show it.
Questions
apparel@zoomtan.com
Zoom Tan Apparel
8625 Tamiami Trail North, Suite 500
Naples, FL 34108